FAQ

General Questions

Q: What services do you offer?
A: We provide high-quality web design, website hosting, AI-powered chatbots, and promotional video creation to help businesses grow their online presence.

Q: How do I get started?
A: Simply contact us through our website, and we’ll discuss your needs, provide recommendations, and guide you through the next steps.

Web Design

Q: What types of websites do you design?
A: We create websites for businesses, portfolios, blogs, and more. Our designs are mobile-friendly, SEO-optimized, and tailored to your brand.

Q: How long does it take to build a website?
A: The timeline depends on the complexity of the project. A basic website typically takes 1-4 weeks, while more advanced sites may take 6-8 weeks.

Q: Can I update my website after it’s built?
A: Yes! We offer user-friendly designs that allow you to update content easily. We also provide ongoing maintenance plans if needed.

Website Hosting

Q: Do you provide website hosting?
A: Yes, we offer secure and reliable hosting services with fast speeds, daily backups, and technical support. If we design your website hosting is free for the first year. Thereafter hosting will cost R240 annually.

Q: Can I host my website elsewhere?
A: Absolutely! While we recommend our hosting for optimal performance, you’re free to choose any hosting provider.

Chatbots

Q: What can your chatbots do?
A: Our AI-powered chatbots can handle customer inquiries, book appointments, provide support, and enhance user engagement on your website.

Q: Are chatbots customizable?
A: Yes, we tailor chatbots to match your brand’s tone, industry, and specific business needs.

Q: Do I need coding knowledge to use a chatbot?
A: No coding skills are required! Our chatbots are easy to integrate and manage.

Promotional Video Creation

Q: What types of promotional videos do you create?
A: We create engaging business promos, product demos, social media ads, explainer videos, and more.

Q: How long does it take to produce a video?
A: Production time varies based on complexity, but most videos are completed within 1-3 weeks.

Q: Can you include my branding and logo in the videos?
A: Absolutely! We ensure your brand identity is reflected in the video, including your logo, colors, and messaging.

Support & Pricing

Q: Do you offer support after the project is completed?
A: Yes, we provide ongoing support and maintenance services to keep your website and digital assets running smoothly.

Q: How much do your services cost?
A: Pricing depends on project scope. A basic one page site normally starts at R500.
If we design your website hosting is free for the first year. Thereafter hosting will cost R240 annually.
10 Free eMail accounts are included per domain (site).
Contact us for a custom quote based on your needs.

Q: Do you offer payment plans?
A: Yes! We offer flexible payment options to accommodate different budgets.

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